Privacy Policy

This privacy policy sets out how “Sweeter with Sugar” uses and protects any information that you give when you use this website. “Sweeter with Sugar “is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. “Sweeter with Sugar ” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy covers the collection, processing and other use of personal data under the General Data Protection Regulations (“GDPR”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.

How we use collected information

Sweeter with Sugar may collect and use Users personal information for the following purposes:

• To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

• Purpose of producing and dispatching your order

Personal details will only be used for the purpose of producing and dispatching your order and will be deleted after final delivery of the products.

• To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site

We may use feedback you provide to improve our products and services.

• To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

 Disclosure of information

We will not voluntarily share your name and email provided via the Site to any third party, except:

1. With third parties that we hire to perform services for us (these third parties are not authorized to keep or use your personal information for any other purpose),
2. To comply with legal requirements, such as law, regulation, warrant, subpoena, court order, or with a regulator or law enforcement agency or personnel or
3. In connection with a corporate sale, merger, reorganization, acquisition, dissolution or similar event.

Visitor information described above under “Information that we collect and how we use it” may be provided to third parties as described below under “Cookies “and “Web Beacons.”

Choices and Access

Your choices regarding our use and disclosure of your Personal Information for marketing purposes:

We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

Receiving marketing-related e-mails from us based upon your Personal Information: If you no longer want to receive marketing-related e-mails from us on a going-forward basis based upon Personal Information collected pursuant to this Privacy Policy, you may opt-out of receiving such marketing-related e-mails by accessing the “E-mail Subscriptions” page on the Site, or by clicking the “unsubscribe” link that is included at the end of such marketing-related e-mails.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared such information (i.e., to which we have already provided such information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related e-mails from us, we may still send administrative messages to you; you cannot opt-out from receiving administrative messages.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

1. access to your personal data and to certain other supplementary information that this Policy is already designed to address
2. require Us to correct any mistakes in your information which We hold
3. require the erasure of personal data concerning you in certain situations
4. receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
5. object at any time to processing of personal data concerning you for direct marketing
6. object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
7. object in certain other situations to our continued processing of your personal data
8. otherwise restrict our processing of your personal data in certain circumstances
9. Claim compensation for damages caused by our breach of any data protection laws.

If you would like to exercise any of those rights, please:

1. contact us using our Contact details below
2. let Us have enough information to identify you,
3. Let Us have proof of your identity and address. Where you are a user of our Services you should email us from the email address that you used to register with Sweeter with Sugar. Receipt of an email from this address will usually be sufficient to confirm your identity. In all other cases we may request one or more identification documents, such as a copy of your driving licence or passport and a recent utility or credit card bill; and
4. Let Us know the information to which your request relates.

Links to other Web sites

We do not endorse and are not responsible for the information practices or privacy policies of any other Web sites that may be linked to or from the Site.  If you decide to access any other Web site that may be linked to or from the Site, you should consult that Web site’s privacy policy.

Cookies

A cookie is a small text file that the Site can place on your computer’s hard drive. When you visit the Site, a cookie may be placed on your computer for customizing and enhancing your experience on the Site. Your name and email address are not shared in this cookie. We use a cookie that collects anonymous traffic data. You can set your Web browser to block cookies, but doing so may affect your ability to access certain features of the Site.

 Web Beacons

Web beacons are small bits of code embedded in Web pages or in emails. Web beacons may be used to deliver or communicate with cookies, to count users who have visited a Web page and to understand usage patterns. Web beacons also may be included in emails to learn if messages have been opened, acted on or forwarded. You can disable the ability of Web beacons to capture information in this manner by blocking cookies as described above under “Cookies.”

 Security

We take reasonable steps to protect personal information from loss and misuse. Please keep in mind that no Internet transmission is 100% secure. Some email sent to or from the Site may not be secure. Please consider this when sending information to us by email.

Where we store your personal data

The data that we collect from you and process as a result of your use of the Services may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

In particular, your data may be accessible to i) Sweeter With Sugar’s staff in the USA or ii) may be stored by Sweeter with Sugar’s hosting service provider on servers in the USA as well as in the EU. The USA does not have the same data protection laws as the United Kingdom and EEA. These Data Processor Agreements that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal data.

If you would like further information please contact us (see ‘Contact’ below). We will not otherwise transfer your personal data outside of the United State OR EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

How long we keep your personal data

We will hold all the data for so long as we have an obligation to the Customer to provide the Services, and thereafter until such time as we delete the Customer’s account in accordance with our Customer Terms and Conditions.

Your personal information will be deleted on one of the following occurrences:

1. deletion of your personal information by you (or by another person engaged by the Customer); or
2. Receipt of a written request by you (or another person engaged by the Customer) to us.

Children’s Privacy Policy

The Site is not intended for individuals under thirteen years of age. We do not permit use of the Site by anyone under the age of 13, and we do not knowingly, directly, or passively collect information from children under age 13. If you are under 13 years of age, you should stop using this Site.

Changes to This Privacy Policy

We may change this privacy policy from time to time. When we do, we will post the change(s) on our website. If we change the policy in a material way, we will provide appropriate online notice to you.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by email at: sweeterwithsugar.com@gmail.com, kelsey@sweeterwithsugar.com